Privacy Statement for Velora Health
Effective Date: September 2024
Velora Health (“we,” “our,” or “us”) is committed to protecting the privacy and data security of individuals in the Middle East in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. This Privacy Policy outlines how we collect, process, and safeguard your personal data when you interact with our website and services.
Data Controller
Velora Health, registered in Dubai, UAE, is the data controller responsible for the processing of your personal data. You can contact us at +971 45491014 or info@velorahealthme.com.
Types of Personal Data We Collect
We may collect and process the following types of personal data:
Contact Information: This includes your name, email address, phone number, and postal address, which we collect when you provide this information voluntarily.
Website Usage Information: We gather information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This helps us enhance our website and tailor our services to your preferences.
Cookies and Similar Technologies: We use cookies and similar technologies for data collection and analysis. You can manage your cookie preferences through your web browser settings. For more information, please review our Cookie Policy.
Purposes of Data Processing
We process your personal data for the following purposes:
To provide you with information about our products, services, and promotions.
To respond to your inquiries and fulfill your requests.
To improve our website, products, and services.
To communicate with you about updates, changes, or issues related to our services.
To comply with legal obligations and protect our rights.
Legal Bases for Processing
We rely on various legal bases for processing your personal data, including:
Consent: When you have provided your explicit consent for specific processing activities.
Contractual Necessity: When processing is necessary for the performance of a contract with you.
Legal Obligation: When processing is required to comply with applicable laws and regulations.
Legitimate Interests: When processing is based on our legitimate interests, such as improving our services and marketing activities.
Data Subject Rights
Under applicable data protection laws, you have specific rights regarding your personal data, including:
The right to access, rectify, or erase your personal data.
The right to restrict or object to the processing of your data.
The right to data portability.
The right to withdraw consent when processing is based on consent.
To exercise these rights, please contact us at +971 45491014 or info@velorahealthme.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
International Data Transfers
If we transfer your personal data outside the Middle East, we will ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other approved transfer mechanisms, in accordance with applicable data protection laws.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our data processing practices or legal requirements. We will provide notice of any material changes on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +971 45491014 or info@velorahealthme.com.